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Privacy Policy
Lake Yamanakako Shougetsu has established the following privacy policy regarding the handling of customers' personal information for the services provided on this website.
Article 1 Personal Information
The term “personal information” shall mean “personal information” as used in the Personal Information Protection Law, and shall refer to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or any other description contained in the information, as well as information that can identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance policy holder's number on health insurance cards. Information that can identify a specific individual from said information alone, such as name, date of birth, address, telephone number, contact information, and other descriptions contained in said information.
Article 2 Method of Collecting Personal Information
We may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when a customer registers for use. In addition, we may obtain transaction records and payment information, including personal information, from our business partners and other parties with whom you have transactions or payments.
Article 3 Purposes of Collecting and Using Personal Information
The purposes for which we collect and use personal information are as follows
1.To provide and operate our services
2.To respond to inquiries from customers (including identification)
3.To send information on new features, updates, campaigns, etc. of the service you are using, as well as information on other services provided by our store.
4. To contact you as necessary for maintenance, important notices, etc.
5. To identify customers who violate the Terms of Use or who attempt to use our services for fraudulent or unfair purposes, and to refuse their use of our services.
6. To allow customers to view, change, or delete their own registration information, or view the status of their use of the service.
7. To bill customers for paid services.
8. For purposes incidental to the above purposes of use
Article 4 Change of Purpose of Use
1. We will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
2. If the purpose of use is changed, we will notify the user of the changed purpose or publicize it on this website by the method prescribed by us.
Article 5 Provision of Personal Information to Third Parties
1. We will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this excludes cases permitted under the Personal Information Protection Law and other laws and regulations.
(1)When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
(2)Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
(3)When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
(4)When the Company has notified or announced the following matters in advance and has notified the Personal Information Protection Committee
(i) Purpose of use includes provision to third parties
(ii) Items of data to be provided to third parties
(iii) Means or method of provision to third parties
(iv) Cessation of provision of personal information to third parties at the request of the individual
(v) Method of accepting the request of the person in question
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the relevant information is provided shall not fall under the category of a third party.
(1)When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(2)When personal information is provided as a result of the succession of business due to merger or other reasons
(3)Cases in which personal information is used jointly with a specific person, and in which this fact, the items of personal information jointly used, the scope of the joint users, the purpose of use by the user, and the name of the person responsible for the management of said personal information are notified to the person in advance, or are made readily accessible to the person
Article 6 Disclosure of Personal Information
1. When we are requested to disclose personal information by an individual, we will disclose it to the individual without delay. However, we may decide not to disclose all or part of the personal information in the following cases, and if we decide not to disclose the personal information, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each case of disclosure of personal information.
(1)When there is a risk of harm to the life, body, property, or other rights or interests of the customer or a third party.
(2)If there is a risk of significant hindrance to the proper conduct of our business
(3)If it violates any other laws or regulations.
2. Notwithstanding the preceding paragraph, as a general rule, we will not disclose non-personal information such as historical information and characteristic information.
Article 7 Correction and Deletion of Personal Information
1. The customer may request our store to correct, add, or delete his/her own personal information if it is incorrect, in accordance with the procedures specified by our store.
2. If we deem it necessary to respond to a customer's request as described in the preceding paragraph, we will correct or delete the relevant personal information without delay.
3. If we make any correction, etc. based on the preceding paragraph, or if we decide not to make any correction, etc., we will notify the customer of this without delay.
Article 8 Suspension of Use of Personal Information
1. When we receive a request from a customer to stop using or delete his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay.
2. If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.
3. When we have suspended the use of personal information in accordance with the preceding paragraph, or when we have decided not to suspend the use of personal information, we will notify the customers of this without delay.
4. Notwithstanding the preceding two paragraphs, in the event that the suspension of use involves a large amount of cost or it is otherwise difficult to suspend the use of personal information, and in the event that alternative measures necessary to protect the rights and interests of the customers can be taken, these alternative measures will be taken.
Article 9 Changes to Privacy Policy
1. The contents of this Privacy Policy may be changed without notice to the customers, except as otherwise provided in laws and regulations or in this Policy.
2. Unless otherwise specified by us, the revised Privacy Policy will take effect from the time it is posted on this website.
Article 10 Inquiries about Personal Information
For inquiries, please contact us here.
[Revised: December 2024].
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Privacy Policy
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